Support; Write for Us. From Android Photo Recovery can help you to fix the Firmware upgrade issue on Samsung Galaxy S5/S4 or Note 5/4/3 on Samsung without Kies.

• Samsung Kies connects your mobile phone to your PC, making it easier for you to synchronize data between devices and find new apps Download for MAC OS Please check your mobile phone model before downloading.
• Samsung Kies however, still plays a vital role for users who update their phones using Samsung Kies rather that over the air updates by Samsung. For Windows, the latest kies version for Samsung Galaxy devices and devices with Android version 4.3 and above is Kies 3 (build: 3.2.150412). For people with slightly older models, kies 2.6 (build: 2.

Samsung Kies, an app that syncs Outlook, music and photos with the Android phone and updates software, comes up often in discussion forums. But not in a good way. Most of the time, people are asking for help because Kies is not working. They’re either doing Kies troubleshooting or they want to find a Kies alternative that can sync Outlook contacts, calendars and tasks with an Android phone.

Its problems occur with all versions. Currently, there’s version 3 for devices running Android 4.3 and Android 4.4 and version 2.6 for devices running older versions of Android that launched before September 2013.

Here are some of the problems users have reported:

• Doesn’t sync.
• Kies not connecting. (Can’t connect the phone to the computer.)
• Doesn’t recognize the Android device.
• Won’t install.
• Doesn’t sync at all or partially syncs data.
• Displays error messages.
• Says there’s no default email client.
• Won’t launch.
• Causes Wi-Fi to disconnect. (Fixing it has prevented Windows Updates from installing.)

Some users report that customer service isn’t helpful for Samsung Kies troubleshooting. Others post detailed and cumbersome workarounds, which sometimes only solve part of the problem. With AkrutoSync, you won’t have these problems.

AkrutoSync is a Samsung Kies alternative that works with Galaxy S5, Galaxy S4, Google Nexus 5, Google Nexus 4, Samsung Galaxy Note 3, Motorola Droid RAZR, HTC One and other Android devices.

You’ll be able to sync your contacts, calendar and tasks automatically, completely, wirelessly and securely without going through the cloud. You won’t need a USB cable to make it work.

Some of our customers switched to Akruto after becoming frustrated with Samsung Kies not working. In his AkrutoSync review, Paul S writes, “Up to my neck with Samsung Kies. So glad I found this easy to use product.”

One user who updated to Jellybean 4.3 on a Galaxy S4 ran into Samsung Kies problems and synchronizing Outlook contacts, calendar and tasks became impossible. In searching for a Kies alternative, he learned that most were buggy and some users recommended AkrutoSync after trying other options. “It works faultlessly, in near real time, and reliably in both directions,” he writes.

You can try AkrutoSync free for seven days. This way you can see if it’s a fit for you and how it works without making an investment. AkrutoSync costs only $24.95 — a one-time purchase. No annual fees. No upgrade fees. Even after you buy it, you won’t have to download it again. All you’ll need to do is enter a registration code and you’re set.

If you’d like to watch a video of how AkrutoSync works, please check out the How to Sync Android phones with Outlook video.

People use portable devices to store important data like contacts, message, schedules, photos, notes, etc. However, in these years, I often receive some emails, sent by users, complaining that they accidentally deleted or lost significant data from their Samsung Galaxy. That is the reason why we should backup Samsung galaxy/Note to PC regularly.
The purpose of writing this article is to show you how to back up and restore data from Galaxy devices with Samsung Kies, a data manager program for Samsung devices and the third-party programs: Android Backup Restore and Phone Transfer.

• Part 1: Backup and Restore Data with Samsung Kies
• Part 2: Back Up Samsung with Smart Switch
• Part 3: Backup & Restore Data with Android Backup Restore
• Bonus Tips: Restore Samsung Backup to iPhone

Part 1 Backup and Restore Data with Samsung Kies

Section 1 Backup Phone Data
Step 1Connect Devices to PC and Select 'Backup & Restore'
Plug your Samsung Galaxy in the computer via USB cable. Once successfully connected, choose 'Backup & Restore' option and click 'Data backup'. Kies divides phone data into two categories: Personal information (contacts, memo, planner, call log and message) and Content (video, music and photo).
Step 2Start Backing Up
You can selectively choose those data you need, but I suggest you to tick all the data. When finishing selection, hit the 'Backup' button at the top-right corner and start backup process. After a while, press the 'Complete' button to end the process. You can directly check the media files backup like music, videos and photos on your computer. But for call log and messages backup, you need to install some specific software to read them.
Section 2 Recover Lost Data
Step 1 Choose Backup Files
Switch to 'Restore data' option. The software will automatically load the files your backed up from the plug-in device. That's why we always reminder users not to modify the route of backup files. You can retrieve all the data or select therein categories. Besides, the 'Application' option enables you to just restore a particular item as well.
Step 2 Start Data Recovery
After ticking all the content you want to regain, hit the 'Restore' button to start recovering. When the process completed, you can check the data on your Samsung phone.

Does Samsung Kies Support S8

Kies only supports devices created by Samsung, if you want to back up and restore data between different phones or even different OS systems, please continue to read and you will find out the guide you want.

Part 2: Back Up Samsung with Smart Switch

Smart Switch is also a good way to backup Samsung phone data if you get an SD card on your device. It is free to use and you are allowed to back up the important content saved in your device to the external SD card. In addition, it is pretty simple to use. Please check it out below:
1. Download Smart Switch from Google Play
2. Launch the app on Android
3. Go to 'MORE > Transfer via SD Card' and you can start the backup process
4. Choose the contents you want to back up
5. Tap on 'BACK UP' button and wait patiently for the process
More details of the guide to back up Samsung phone data please click on here.

Part 3: Backup & Restore Data with Android Backup Restore

Android Backup Restore is a very effective third-party program that allows you to back up and restore your important data from Android to computer. Please download the program by clicking the download button below.
Step 1Connect Samsung Phone to PC
Once you install the program successfully, please launch it! On the interface, please go to 'Data Backup & Restore' and then connect device to computer via the matching USB cable.
Step 2Select File Types to Back Up
After your device is detected by the program, you can see different data types on the interface. Please choose the ones you want to back up.
Step 3Back Up Android Data
Click on the 'Backup' button to start the process. Wait for a moment, and you would be notified that the data backup has been completed. Click on the 'View the backup' and navigate to the location of the backup copy on the computer.
To restore the backup copy to your Android, no matter to get back lost data or import data on new phone, you can click on the 'Restore' button on the interface as following with your target device connected.

Bonus Tips: Restore Samsung Backup to iPhone

However, if you want to restore Samsung backup to iPhone 7/7S, it is hard to find out a suitable and effective way to work. The Kies and the Android Backup Restore don’t support users to restore the backup to iPhone and though the Smart Switch can work with the case, you can only select several data types for the job(Smart Switch doesn't support all the data types to backup and restore to iPhone).
In this way, what should you do if you want to restore the Samsung backup to iPhone 7/7S? Here I want to recommend the Phone Transfer program, which allows phone to phone data transfer and compatible with almost all popular devices.
Please firstly download and install the Phone Transfer program on your computer.
Section 1. Back Up Content
Step 1Select 'Back Up Your Phone' Mode
There four mode in the main interface. Choose the one in light blue.
Step 2Start Copy
When the phone is connected, you will enter the interface as below. Tick all the content to backup in the middle column and click '

Samsung Support Download Center

Start Copy' button.
Section 2. Recover Content
Step 1Select Recovery Mode
Choose 'Restore From Backups

Http://samsung.com/ro/support/kies

' mode in the main windows.
Step 2Retrieve Data from Computer or Phone
Tick the backup files of your plug-in phone or you can select backup from other devices or Kies. Then, choose the content you want to restore in the middle column and hit the 'Start Copy' button.
That's it! If this article is useful to you, please repose and share it to those in need. And please drop us a comment below if you have any question.